Frequently asked questions

Insurance & Cost

  • Yes, we're in-network with BlueCross BlueShield PPO insurance plans.

  • No. In the state of Illinois, physical therapy services can be provided without a physician referral.

  • We can provide a superbill upon request. A superbill is a detailed receipt containing all of the information your insurance company would require for possible reimbursement. This will be dependent on your individual out-of-network insurance benefits. We're happy to verify your benefits prior to your initial appointment and to guide you in the superbill submission process.

  • Yes, we do accept HSA/FSA cards. If needed, we will provide you with a receipt or a detailed superbill upon request.

Getting Started

  • The most important thing is that you are comfortable and can move easily. Bring tennis shoes and any orthotics you use. If there are any pertinent medical notes or imaging notes, you are encouraged to bring those as well.

  • All sessions are scheduled for 1 hour. The visit amount and frequency will be recommended by the evaluating physical therapist after a thorough evaluation.

  • Yes. Every visit at Alliance Physical Therapy & Performance is one-on-one time with your doctor of physical therapy — Dr. Kim or Dr. Greene — for the full session. You won't be rotated between aides or treated alongside multiple other patients at once, so your plan stays personalized and consistent from visit to visit.

  • Dr. Ben Kim and Dr. Amy Greene are both Doctors of Physical Therapy (DPT) and Board-Certified Orthopaedic Clinical Specialists (OCS) — a certification held by a small percentage of PTs nationally. Both are also Fellows of the American Academy of Orthopaedic Manual Physical Therapists (FAAOMPT), the highest level of manual therapy training in the profession.

    Learn more: Meet Dr. Kim and Dr. Greene

Services & Conditions We Treat

  • We commonly treat back, shoulder, elbow, wrist, and knee pain, sports injuries, and post-surgical recovery, along with more specific needs like golf-related injuries, CrossFit/weightlifting injuries, youth sports injuries, and concussion or vestibular symptoms.

  • Yes. Dr. Kim is a TPI (Titleist Performance Institute) Certified Level 1 Golf Medical Professional. We evaluate how your body's mobility and stability affect your swing, treat golf-related pain (back, shoulder, elbow, hip), and build a plan to help you swing more efficiently and avoid re-injury.

    Learn more: Golf Injury Physical Therapy

  • Yes. We offer a specialized approach for athletes who train with Olympic lifts, gymnastics movements, and high-intensity functional training. We understand the specific demands of these movements and build rehab and return-to-training plans around them — not generic advice to just rest.

    Learn more: CrossFit Rehab

  • Yes. Our youth sports rehab focuses on age-appropriate strength, movement quality, and injury prevention, so young athletes can return to their sport safely and reduce the risk of re-injury as they grow.

    Learn more: Youth Sports Rehab

  • Yes. We have clinical expertise in concussion, dizziness, headaches, and vestibular (inner ear/balance) conditions, and build individualized rehab plans to address these symptoms.

    Learn more: Vestibular Rehab

  • Dry needling uses a very thin, sterile needle inserted into tight, painful spots in your muscles (trigger points) to release tension, reduce pain, and improve mobility. Most patients feel a brief muscle twitch or ache during treatment and some mild soreness afterward — similar to a tough workout. Dry needling is generally considered a safe, minimally invasive procedure with a low risk of complications when performed by a properly trained and licensed professional. Both Dr. Kim and Dr. Greene are certified in functional dry needling and use it as part of a broader treatment plan, not a stand-alone fix.

    Learn more: Dry Needling

  • BFR uses a specialized cuff on the arm or leg to safely and partially limit blood flow while you perform light-load exercise. This lets you build strength and support tissue recovery — especially after surgery or injury — without needing to lift heavy weight. It's especially useful early in rehab, when a joint or muscle isn't ready for full loading yet.

    Learn more: Blood Flow Restriction Therapy

Location & Scheduling

  • We're located at 850 DuPage Ave, Suite 3A, in Lombard, IL, and see patients from throughout DuPage County and Cook County, including Lombard, Elmhurst, Glen Ellyn, Schaumburg, Elk Grove Village, Wheaton, Villa Park, and surrounding communities.

  • At this time, all appointments are scheduled with 24-hour notice, but same day appointments may be available, just give us a call at (630) 474-1287.

  • We do offer telehealth or virtual visits upon request.